Return Policy:
Audio Electronic Warehouse reserves the right to permit returns or order cancellations for reasons outside of warranty claims. In such cases, a restocking and/or handling fee may apply, based on actual charges incurred from third-party carriers for the returned item.
Condition of Returned Items:
We do not accept returns for used or damaged items. All returned products must be in their original condition.
Satisfaction Guarantee:
Your satisfaction is our priority. If you're not completely satisfied with your purchase, you have 30 days from receipt to return the item for a full refund.
Return Conditions:
To qualify for a return, items must be in new, unused condition, identical to their original state upon dispatch. If your item arrives damaged, please notify us immediately and provide photos of the damaged product and packaging to start the claims process.
Return Process:
Initiate a return easily through your online account by navigating to the Account Overview/Purchase History section. Select the relevant order and click "Return." Alternatively, contact us through our Contact Page for assistance.
Shipment Inspection:
Please inspect your item upon delivery. If it is defective or damaged, report the issue immediately for a replacement. Be sure to provide photos of the damaged product and packaging to facilitate the claims process.
Processing Time:
Most returns are processed within 1-2 business days. However, during peak times or for technical evaluations, some returns may take longer to process.
At Audio Electronic Warehouse, your satisfaction is our top priority. Should you have any questions or concerns about our shipping and returns policies, our dedicated customer service team is always ready to assist you.
Thank you for choosing Audio Electronic Warehouse for all your audio and electronics needs!